Privacy Policy
Last updated November 1, 2026
This policy explains how Ninth Prism Technologies Inc. ("Ninth Prism", "we", "us") collects, uses and protects personal data when you visit our website or use our products and services (the "Services").
Information we collect
- Information you give us, such as your name, email address and messages you send.
- Account and purchase details, such as the products you buy and your billing country. Card details are handled by our payment processors and are never stored by us.
- Technical data collected automatically, such as IP address, device and browser type, and basic usage and error logs.
How we use it
- To provide, maintain and improve the Services.
- To process payments, prevent fraud and meet tax and legal obligations.
- To respond to support requests and send important service notices.
We do not sell your personal data.
Sharing
We share data only with service providers that help us run the Services, such as hosting, analytics, email and payment providers (for example Paddle, Stripe, Apple or Google), and only as needed for them to do so. We may also disclose data when required by law.
Cookies
We use only cookies and similar technologies needed to run, secure and measure the Services. We do not use advertising or cross-site tracking cookies. You can block cookies in your browser, though some features may not work.
Legal bases and international transfers
Where the GDPR or similar laws apply, we process personal data to perform our contract with you, to meet legal obligations, with your consent, or for our legitimate interests in running and securing the Services. Our providers may process data outside your country; where required, we rely on appropriate safeguards such as standard contractual clauses.
Security
We use reasonable technical and organisational measures to protect personal data, but no method of transmission or storage is completely secure.
Retention
We keep personal data only as long as needed for the purposes above, or as required by law (for example, tax records).
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, or to object to certain processing. To make a request, email support@ninthprism.com. You may also complain to your local data protection authority.
Children
The Services are not directed to children under 13, and we do not knowingly collect their personal data.
Changes
We may update this policy from time to time. The date above shows when it was last changed.
Contact
Questions about this policy: support@ninthprism.com.